Privacy Policy – jlph63 Casino Philippines

Effective Date: January 1, 2026

Last Updated: January 1, 2026

jlph63 ("we", "us", "our", or the "Company") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal data when you access or use our online casino platform, mobile applications, and related services (collectively, the "Platform").

This Privacy Policy applies to all users of the jlph63 Platform, including visitors, registered players, and anyone who interacts with our services. By using the Platform, you consent to the collection and processing of your personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, you must immediately cease using the Platform.

jlph63 operates under the jurisdiction of the Republic of the Philippines and is regulated by the Philippine Amusement and Gaming Corporation (PAGCOR). We comply with the Data Privacy Act of 2012 (Republic Act No. 10173) and all applicable Philippine data protection regulations.

1. Information We Collect

1.1 Personal Information You Provide

When you register an account, deposit funds, or interact with our Platform, we collect the following categories of personal information:

• Account Registration Information: Full name, date of birth, email address, mobile phone number, residential address, nationality, and government-issued identification number (e.g., Philippine passport number, driver's license number, or national ID number).
• Verification Documents: Copies of government-issued identification documents (passport, driver's license, postal ID, national ID), proof of address (utility bills, bank statements), and selfie photographs for identity verification purposes.
• Financial Information: Bank account details, GCash or PayMaya account information, payment card details (though we do not store full card numbers), transaction history, deposit and withdrawal amounts, and payment method preferences.
• Communication Records: Records of your interactions with our customer support team, including live chat transcripts, email correspondence, and phone call recordings (where permitted by law and with prior notice).
• Marketing Preferences: Your consent to receive promotional emails, SMS messages, and push notifications, as well as your communication preferences and opt-out requests.

1.2 Information Automatically Collected

When you access the jlph63 Platform, we automatically collect certain technical and usage information:

• Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers (IMEI, UDID, or similar), and mobile network information.
• Log Data: IP address, date and time of access, pages viewed, time spent on pages, links clicked, referring URL, and error logs.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track user activity, remember preferences, and analyze Platform usage. See Section 8 for more details on cookies.
• Geolocation Data: With your consent, we may collect precise geolocation data to verify that you are physically located within the Philippines when accessing the Platform, as required by PAGCOR regulations.
• Gameplay Data: Records of your gaming activity, including games played, bets placed, wins and losses, bonus usage, and gameplay patterns.

1.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Payment Providers: Transaction data from GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors.
• Identity Verification Services: Data obtained from identity verification providers to confirm your age, identity, and eligibility to use the Platform.
• Fraud Prevention Services: Information from fraud detection and prevention services to identify suspicious activity and protect against account takeovers.
• Marketing Partners: Data from affiliates, referral partners, and advertising networks regarding how you were referred to jlph63.

2. How We Use Your Information

jlph63 uses your personal information for the following purposes:

2.1 Account Management and Service Provision

• To create, maintain, and manage your jlph63 account.
• To verify your identity and age, ensuring compliance with the 21+ age requirement.
• To process deposits, withdrawals, and other financial transactions.
• To provide customer support and respond to your inquiries.
• To administer bonuses, promotions, and loyalty rewards.
• To enable gameplay and maintain game records.

2.2 Legal and Regulatory Compliance

• To comply with PAGCOR licensing requirements and anti-money laundering (AML) regulations.
• To prevent fraud, collusion, underage gambling, and other illegal activities.
• To respond to legal requests from government authorities, law enforcement, and regulators.
• To enforce our Terms and Conditions and protect the rights, property, and safety of jlph63, our users, and the public.

2.3 Marketing and Communications

• To send you promotional offers, newsletters, and updates about new games and features (with your consent).
• To personalize marketing messages based on your gaming preferences and activity.
• To conduct surveys and solicit feedback to improve our services.

2.4 Platform Improvement and Analytics

• To analyze user behavior and Platform usage to improve functionality, user experience, and game offerings.
• To conduct research and development for new products and services.
• To optimize website performance, troubleshoot technical issues, and enhance security.

2.5 Responsible Gaming

• To monitor gameplay patterns and identify potential problem gambling behavior.
• To implement deposit limits, session time reminders, and self-exclusion measures as requested by players.
• To provide access to responsible gaming resources and support services.

3. Legal Basis for Processing Personal Data

Under the Data Privacy Act of 2012, jlph63 processes your personal information based on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform our obligations under the Terms and Conditions you accepted when registering your account.
• Legal Obligation: Processing is required to comply with Philippine laws, PAGCOR regulations, AML requirements, and other legal obligations.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, security, and improving our services, provided your rights and freedoms are not overridden.
• Consent: Where required by law, we obtain your explicit consent before processing certain categories of personal data, such as marketing communications and precise geolocation data.

4. How We Share Your Information

jlph63 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your information with the following categories of recipients:

4.1 Service Providers and Business Partners

We share personal information with trusted third-party service providers who perform functions on our behalf, including:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment gateways to process deposits and withdrawals.
• Game Providers: JILI, PG Soft, Pragmatic Play, and other software providers to enable gameplay.
• Identity Verification Services: Third-party providers that verify your identity and age.
• Cloud Hosting Providers: Infrastructure providers that host our Platform and store data securely.
• Customer Support Tools: Live chat and ticketing systems used to provide support.
• Marketing and Analytics Platforms: Tools used to send promotional emails, analyze user behavior, and optimize marketing campaigns.

All service providers are contractually obligated to protect your personal information and use it only for the purposes for which it was shared.

4.2 Regulatory Authorities and Law Enforcement

We may disclose your personal information to PAGCOR, law enforcement agencies, courts, and other government authorities when required by law or when we believe disclosure is necessary to:

• Comply with a legal obligation, court order, or subpoena.
• Investigate or prevent fraud, money laundering, or other illegal activities.
• Protect the rights, property, and safety of jlph63, our users, or the public.

4.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity or successor organization. We will notify you of any such change in ownership and provide you with choices regarding your personal information.

5. Data Security

jlph63 takes data security seriously and implements industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• 256-bit SSL Encryption: All data transmitted between your device and our servers is encrypted using Secure Socket Layer (SSL) technology.
• Secure Data Storage: Personal information is stored on secure servers located in data centers with physical and electronic access controls.
• Access Controls: Access to personal information is restricted to authorized employees and service providers who need it to perform their duties.
• Regular Security Audits: We conduct regular security assessments and vulnerability testing to identify and address potential risks.
• Multi-Factor Authentication: We encourage users to enable multi-factor authentication on their accounts for added security.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. You acknowledge that you provide personal information at your own risk.

6. Data Retention

jlph63 retains your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

• Account Data: Retained for the duration of your active account and for a period of up to 10 years after account closure, as required by PAGCOR regulations and AML laws.
• Transaction Records: Retained for at least 5 years from the date of the transaction to comply with financial reporting and AML requirements.
• Communication Records: Retained for up to 3 years for customer support quality assurance purposes.
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications.

After the retention period expires, we will securely delete or anonymize your personal information in accordance with data protection best practices.

7. Your Rights and Choices

Under the Data Privacy Act of 2012, you have the following rights regarding your personal information:

7.1 Right to Access

You have the right to request a copy of the personal information we hold about you. We will provide this information in a commonly used electronic format.

7.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal information. You can update your account information by logging into your jlph63 account or contacting customer support.

7.3 Right to Erasure

You have the right to request deletion of your personal information, subject to legal and regulatory retention requirements. Note that we may be required to retain certain information for AML compliance and regulatory reporting purposes.

7.4 Right to Object

You have the right to object to certain types of processing, including direct marketing. You can opt out of marketing communications at any time by clicking the "unsubscribe" link in promotional emails or contacting customer support.

7.5 Right to Data Portability

You have the right to request a copy of your personal information in a structured, machine-readable format for transfer to another service provider.

7.6 Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before withdrawal.

To exercise any of these rights, please contact our Data Protection Officer using the contact information in Section 11.

8. Cookies and Tracking Technologies

jlph63 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that allow us to recognize you, remember your preferences, and analyze Platform usage.

8.1 Types of Cookies We Use

• Essential Cookies: Necessary for the Platform to function properly (e.g., session management, security).
• Performance Cookies: Used to analyze Platform usage and improve performance.
• Functional Cookies: Used to remember your preferences and personalize your experience.
• Marketing Cookies: Used to deliver targeted advertising and measure campaign effectiveness.

8.2 Managing Cookies

You can control cookie settings through your browser settings. Note that disabling essential cookies may affect Platform functionality.

9. Third-Party Links and Services

The jlph63 Platform may contain links to third-party websites and services, such as payment processors and game providers. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our Platform.

10. Children's Privacy

jlph63 is strictly for users aged 21 and above. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that we have inadvertently collected personal information from a minor, we will take immediate steps to delete such information and terminate the account.

11. Changes to This Privacy Policy

jlph63 reserves the right to update or modify this Privacy Policy at any time. We will notify you of material changes by posting the updated Privacy Policy on the Platform and updating the "Last Updated" date at the top of this page. Your continued use of the Platform after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we process your personal information, please contact our Data Protection Officer:

jlph63 Data Protection Officer
Email: [email protected]
Subject Line: "Privacy Inquiry" or "Data Protection Request"
Support Hours: 24/7 (Philippine Standard Time)

By using the jlph63 Platform, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.